Help Account
Acct
Account
Everything about the login you use and the organisation you work in.
| Page | Where | What's on it |
|---|---|---|
| Your account | The menu with your name, at the foot of the side menu | Password, sign-in email, two-factor, devices signed in |
| Organisation | Side menu | The name on invoices, closing the account |
| Team | Side menu | The people in the organisation, and what each may do |
| SSH keys | Side menu | Keys every new server gets |
| Tickets | Side menu | Your conversations with us |
Most people start with these:
- Create an account and sign in: with an email and password, or with Discord or Google.
- Turn on two-factor: a code from your phone as well as your password.
- Open a support ticket: ask a person, and what to put in it.
Get started
Create an account and sign in Sign up with an email and password, or with Discord or Google, and get straight in.Reset a forgotten password Can't sign in? Get a link by email, choose a new password, and every old sign-in ends.Security
Turn on two-factor A six-digit code from your phone as well as your password, and recovery codes for when the phone is lost.Change your password, email or ways in A new password, a new sign-in address, and linking Discord or Google to the same account.Sign out other devices See every device signed in to your login, and sign out one or all of them from here.Team
Invite people and choose their roles Add someone to your organisation, decide what they can do with servers, and whether they can see the money.How-to
Add an SSH key Save your public key once, and it goes on every server you build from then on.Open a support ticket Ask us something about your account or a server, what to put in it, and how replies reach you.Close your account End the organisation's account once nothing renews and nothing is owed; your records are kept.Can't find it?
Open a ticket from the portal. A person who can see your servers answers it.